HealthcareAmway Nutrilite2025-09-09

Building a Unified AI Agent Data Platform for Sales Copilot with MatrixOne Intelligence

A world-renowned health supplement brand adopted MatrixOne Intelligence to build a unified AI data engineering platform, cutting average data preparation time for new AI applications by 80%.

80%
Data prep time reduced
16d→1min
Contract review time
20+
Systems integrated
3+
AI apps launched

Background & Challenges

The customer is a world-renowned health supplement retail brand. To accelerate intelligent transformation, they launched an AI Factory initiative to build AI assistant applications across marketing, customer service, and finance.

Critical knowledge assets were scattered across CMS, S3, and databases in multiple formats (PDF, HTML, structured data). Independent data integration per application would create a complex many-to-many architecture with duplicated effort and inconsistent data quality.

Solution: Unified AI Data Engineering Foundation

The customer adopted MatrixOne Intelligence to build a centralized AI data engineering platform with the principle of 'process once, share everywhere.'

The platform auto-ingests data from S3, CMS, and Dataphin via built-in connectors; processes it through MatrixPipeline's visual workflows with intelligent parsing, chunking, and vectorization; and stores AI-Ready data in a unified MatrixOne vector knowledge base.

Results

The platform successfully decoupled data engineering from AI application development, reducing average data preparation time for new applications by 80%.

Standardized central data processing ensured consistent data quality across all AI applications, significantly improving RAG application accuracy and trustworthiness.

The platform now powers multiple core applications including AI Contract Review, Sales Copilot, and AI Health Assistant — with contract review time reduced from 16 days to 1 minute.